Privacy and Cookie Policy

Owner and Data Controller: Liz Moore, Thorpe Bay, Essex.
Owner contact email: lizrebalance@gmail.com

1. Introduction

We take your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you.  We may update this policy from time to time and shall indicate on the web site when changes have been made.

2. The Information we collect

Automatic information
We automatically receive information from you when you use our website. The information collected is:

·       Date

·       Time

·       Your IP address (in order that we can determine where in the world our users are)

·       Referrer (the website address which you entered our website from)

·       Your Browser version

·       Your Operating system

·       Data about your browsing activity when using our website.

When entering and using our website
When you enter and use our website and agree to accept cookies, some of these cookies may contain your personal data.

When you submit a contact form or contact us via email or telephone
We collect your first and last name, your email address and, telephone number. 

 

3. Our use of cookies

Our website uses some cookies. This is a small piece of data or a text file that is downloaded to your computer or mobile device when you access certain websites. The text contained in the cookie uniquely identifies your computer or mobile device to us; it may contain other information as well. 

By agreeing to accept our use of cookies, you are giving squarespace permission to place, store, and access some or all the cookies described below on your computer.

3.1 First party cookies
This site is hosted on Squarespace.com which uses cookies to enable you to use the website. Squarespace also uses cookies to collect data that helps us understand how people are using the site and monitor any errors that users may be experiencing. We use this information to identify how and where we can improve the user experience. The data collected through these cookies is never shared with other third parties.

3.2 Third party cookies
Our website doesn’t use third party cookies.

3.3 Managing Cookies
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

 

4. How your information is used

We use the information we receive from you to:

•       Provide products and services to you which you have requested or purchased from us and facilitate in the day-to-day process of doing business with you

•       Make improvements to our website and understand our users’ activity on our website

Communications and Emails
When we communicate with you, we will use the email address or telephone number you provided when you contacted us.

Protection of your information
We do not sell or rent your data to third parties for marketing purposes.

Legally enforced releases of information
We may disclose or access your account if required to do so by law or by any Governmental body.

 

5. Retaining or destroying your data

The information that we collect from you is kept only for as long as required for legal, business, or tax purposes. This information may be retained in paper or electronic form, or a combination of both. When your information is no longer needed, we’ll delete it.

 

6. Revoking your consent for using your information

You may revoke your consent for us to use your data at any time. If you wish to do this, please send us an email with your request to: lizrebalance@gmail.com

 

7. Do not track settings

Refer to the help resources of your chosen browser in order to turn off tracking features and other security settings.

 

8. Our security policy

This website is built using industry-standard security measures and authentication tools. Unfortunately, we cannot guarantee against the loss or misuse of your data or secure data transmission over the Internet because of its nature. 

 

9. Changes to Our Privacy Policy

We reserve the right to change this privacy notice at any time. If our company decides to change this privacy notice, we will post those changes on our website so that our users and customers are always aware of what information we collect, use, and disclose. If at any time we decide to disclose or use your information in a method different from that specified at the time it was collected, we will provide advance notice by email (sent to the email address on file in your account).

Otherwise we will use and disclose our users’ and customers’ information in agreement with the privacy notice in effect when the information was collected. In all cases, your continued use of our website, services, and products after any change to this privacy notice will constitute your acceptance of such change.

 

10. Questions About Our Privacy Policy

If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please email us at lizrebalance@gmail.com. We will endeavour to respond to you promptly.